Privacy Policy

At ZenVibez Vacation Rentals & Property Management (“ZenVibez,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make reservations, communicate with us, or use our services. By using our website or services, you consent to the practices described in this.

Privacy Policy. Information We Collect We may collect personal information from you when you make a reservation, request information, subscribe to updates, or otherwise interact with our services. Types of Information We Collect Personal Information: Name, email address, phone number, mailing address, billing information, payment details, and any other information you voluntarily provide.

Reservation Information: Dates of stay, property preferences, occupancy details, and booking-related information.

Communication Information: Records of communications through email, phone calls, text messages, website forms, or other communication methods.

Usage Data: Information about how you access and use our website, including IP address, browser type, operating system, device information, and browsing activity. How We Use Your Information We may use your information for the following purposes: To process reservations and provide requested services To communicate regarding bookings, inquiries, guest support, and property management services To improve our website, operations, customer service, and user experience To send marketing communications, promotions, updates, or special offers (you may opt out at any time) To comply with legal obligations and enforce our policies To protect the safety, security, and rights of ZenVibez, our guests, owners, vendors, and affiliates.

How We Protect Your Information: We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your information, no internet transmission or electronic storage system is completely secure. Therefore, we cannot guarantee absolute security.

Sharing Your Information ZenVibez does not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party vendors, contractors, service providers, or business partners who assist us in operating our business or providing services to you, including: Payment processors Booking platforms Property management software providers Maintenance vendors Cleaning companies Marketing providers These third parties are required to maintain the confidentiality of your information and may only use it for authorized business purposes. We may also disclose information when required by law or when necessary to: Comply with legal obligations Protect our legal rights Prevent fraud or illegal activity Protect the safety of guests, owners, or the public.

Your Rights and Choices You may have the right to: Access your personal information Correct inaccurate information Request deletion of your information Restrict or object to certain data processing activities To exercise these rights or submit privacy-related questions, please contact us at: Email: [email protected] You may opt out of marketing emails at any time by clicking the “unsubscribe” link included in promotional emails.

Cookies and Tracking Technologies Our website may use cookies, analytics tools, and similar technologies to enhance user experience and analyze website traffic. You may adjust your browser settings to refuse cookies; however, some website features may not function properly if cookies are disabled.

Third-Party Links Our website may contain links to third-party websites or services. ZenVibez is not responsible for the privacy practices, policies, or content of third-party websites. We encourage users to review the privacy policies of all external websites they visit.

Children’s Privacy Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that information from a child under 13 has been collected, we will take reasonable steps to delete such information promptly.

Changes to This Privacy Policy ZenVibez reserves the right to update or modify this Privacy Policy at any time. Any updates will be posted on this page with a revised “Effective Date.” Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

SMS Consent Opt-In/Opt-Out Terms By providing your phone number and opting in, you consent to receive SMS text messages from ZenVibez Vacation Rentals & Property Management. These messages may include: Reservation updates Check-in instructions Property notifications Promotions and special offers Customer support communications Opt-In By opting in, you authorize ZenVibez to send automated and non-automated text messages to the phone number provided. Opt-Out You may opt out at any time by replying: STOP After opting out, you will no longer receive SMS messages unless you re-subscribe. HELP For assistance, reply: HELP or contact us directly. Message & Data Rates Standard message and data rates may apply depending on your mobile carrier and plan. ZenVibez is not responsible for carrier-related charges. Privacy Your mobile information and SMS consent data will not be sold or shared with third parties for marketing purposes.

Contact Information If you have any questions regarding this Privacy Policy or our privacy practices, please contact us: ZenVibez Vacation Rentals & Property Management